Flat Rock Receives Perfect Surveys from Medicaid and Ohio Department of Developmental Disabilities
The results are in: our individuals are safe, happy and healthy!
In April, Flat Rock Homes earned a perfect rating from the Ohio Department of Health and Medicaid in the area of our annual Program and Life Safety Surveys. Then, at the end of May, we were visited by the Ohio Department of Developmental Disabilities for our standard 3-year Licensure Review. These reviews carefully analyze our our program planning, active treatment, behavioral components, health care and resident satisfaction as well as physical facilities and surroundings.
We are proud to say that we received perfect scores and zero citations for both surveys.
These high marks were also earned in part, for the ways programming was carried over from the residential care center into both the Community Services Day Support and the Flat Rock Educational Center.
This outstanding achievement is possible because of the dedication of direct care staff, supervisors, program staff, operations and other leadership who adhere to standards of excellence in the care of all individuals. Flat Rock Homes is blessed to have devoted staff, making our care uniquely compassionate and outstanding.
Flat Rock Homes, Care Center and Community Services strives every day to meet and exceed the standards that are set before us. We are thankful to be recognized so highly by Medicaid, the Ohio Department of Health and the Ohio Department of Developmental Disabilities for the work and effort that each of our staff commits to the mission and ministry here.